Participants consistently exhibited high frequencies of Internet use. Most of the participants were using technology or the Internet on a daily basis for a variety of purposes. However, twenty percent (20%) maintained they disliked using technology. Gender, length of time using the Internet and frequency of use did not influence significantly how participants used
technology or how they felt about themselves as users. This was not the case for confidence which was a major factor that influenced how they used technology, the technologies they used and how they felt about using technology for information seeking and a variety of purposes in their everyday lives. • Participants exhibited high levels of confidence across all
phases of the data collection. However, they were using a limited range of technologies, with specific groups engaging with online services, Web 2.0 utilities and a range of software and hardware. The use of technology appeared to be more closely aligned with meeting a specific need at a specific time in their lives. Most participants were very confident they would be able
To use a future technology to meet
a need if required and the mobile phone and the printer ranked highest in importance for technologies they used on a regular basis.Nearly all of the participants taught themselves how to use the Internet. Participants received little formal instruction on how to use the Internet and electronic resources to find, extract and interpret information to meet their needs. While
participants were extremely confident about their ability to find information they were less confident about their ability to refind, manage and use the information they found (information literacy). • Most participants had difficulty reading and interpreting information presented on the screen. They preferred to print information that required deep reading and analysis. As a
result most participants did not finish the tasks and satsificing (near enough is good enough) was a common behaviour. They also exhibited a new behaviour, termed ‘snatching’ in this thesis, where they only examined the first four results on a page and downloaded these without examining the title of the page, the URL or the abstract. This behaviour occurred on
the public domain Internet and was
transferred to databases within closed systems such as the library, suggesting that this was an entrenched behaviour or habit. Trust in search engine technology to provide the right answer was evident across the participant group. • Only two closely related information-seeking strategies were in evidence and common misconceptions and patterns of behaviour
suggest that these participants have a culture of technology use when using the Internet. These findings suggest that how participants used the Internet for information-seeking is predicated on how they first learnt to use it (by themselves and for leisure), which is transferred when they are seeking information in more serious contexts.To explore the
overarching research question a brief examination of the history of the Internet is presented in Chapter Two to place the Net Generation theory into a chronological context, followed by an examination of the origins of the term, an explanation of the Net Generation attributes and an investigation of the academic research literature. The research framework and methods used
to investigate young adults
information-seeking behaviour when using ICTs is discussed in Chapter Three. Both qualitative and quantitative methods wereused to provide comprehensive data sets that describe what young people think they are doing, what they say they are doing and what they are actually doing when seeking information using the Internet and electronic resources.
Results of the data collection are then presented and analysed in Chapters Four to Seven, followed by a discussion about the findings of the research and what this may mean for the citizen of the future. Finally, this thesis will make recommendations based on the findings and consider how education can ensure the next generation of citizens is well prepared for life in
society in which the majority of information may be available only via electronic means.Since the idea of a Net Generation is a relatively new phenomenon historically, it is important to place the concept and term within the broader context of the development of the Internet and Web technologies. Therefore, this chapter includes a brief history of the development of the Internet and Web technologies both globally and in Australia, before examining the origins of
Conclusion
the term Net Generation and the attributes assigned to this group by both academics and the popular press. This discussion is followed by an exploration of the academic research literature which incorporates large population studies (global and Australian), long term research projects and smaller studies, and popular media reports about the Net Generation in the workplace. Throughout this discussion the term Net Generation refers to all children born
after 1984 and includes other popular terms found in the literature such as Generation Y, the Millennials and Generation Z. merican Rescue Plan Act; Maine has a new Technology Initiative in process, Illinois has proposed a Technology First bill, and a committee in New Hampshire has proposed to the Governor that the state should support the adoption of assistive technology inclusive of remote support (NH Governor’s Commission on Disabilities,
Singling out “Technology First” as a policy initiative shifts the focus to an improved service plan that holds the promise of greater autonomy and privacy.Agencies that devise the rules by which individuals qualify for HCBS waivers that cover remote support services. Some states maintain separate waitlists for each waiver, some allow people to be on multiple waitlists, and some use different methods of prioritizing people on their waitlists. The result is that the need



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